Dr. Sarah Rothbart

Dr. Rothbart's Bio
Dr. Rothbart became a member of our team in June 2017 and has quickly become a vital part of ELAH. Before coming here she worked at South Windsor Veterinary Clinic in Ct. for 3 ½ years. She received her under graduate degree in animal science from UConn in 2007, and her veterinary degree from Tufts University School of Veterinary Medicine in 2012. She then did a rotating small animal internship at Veterinary Specialists of Connecticut in West Hartford, CT. Her special interests are in preventative care and geriatric pain management. Dr. Rothbart was raised in Nantucket and now resides in Windsor Locks, Ct with her husband Dan, and son Trevor, and her furry kids Harvey the Bulldog and kitties Mortie and Earl. In her free time, she enjoys spending time with her family, reading and watching movies.

Dr. Jenny Maas

Dr. Maas' Bio
Jennifer Maas became a member of our ELAH family in 2018. She received her doctorate in veterinary medicine from Cornell University in 1980. Since then she has practiced community-based medicine and surgery with both farm animals (dairy and beef cattle, horses, small ruminants and swine) and companion animals (dogs, cats and “pocket pets11). Her pro bona veterinary work has taken her to the Navajo Nation, Nicaragua and Mexico and she has worked with the International Fund for Animal Welfare to develop standards for anesthesia and surgery. Dr. Maas has been involved in crafting farm animal legislation and has worked with humane societies and local authorities in numerous abuse, neglect, and hoarding cases. In addition to running a private practice, Dr. Maas has worked extensively with shelter animals and on shelter animal standards and policy as well as advising numerous nonprofit humane rescue organizations. An active member of the Society for Veterinary Medical Ethics, she is particularly interested in the field of ethics as it applies to veterinary practice and training and in the evolving science of animal welfare.

She is currently a Master’s candidate in the Animals and Public Policy program at the Cummings School of Veterinary Medicine at Tufts University in Grafton, Massachusetts where she is studying wildlife policy issues. With her knowledge and kind nature, our team is thankful to have her aboard.

Dr. Erin Kilbane

Dr. Kilbane's Bio
Dr. Kilbane joined our East Longmeadow Animal Hospital family in 2018. Dr. Erin grew up in Carver, Massachusetts. She attended the University of Massachusetts at Amherst and graduated with a degree in Animal Science. She then moved to Louisville, Kentucky and began teaching middle school while pursuing a masters degree in education. While in Kentucky she met her husband, who was stationed at Fort Knox. His military career has taken them to Tennessee, Oklahoma, Alabama, Georgia, and now back to Massachusetts. Erin attended Oklahoma State University for veterinary school and graduated in 2014. Since graduation, she has focused her interests on canine and feline medicine. When not working, Dr. Erin enjoys spending time with her two young children and husband.


Valerie Robustelli

Practice Manager/Veterinary Technician
Valerie's Bio
Valerie joined our East Longmeadow Family in 2018 as Practice Manger and Veterinary Technician. She has worked in the veterinary field for 20 years and continues to love what she does. She lives with her husband and English labrador Maddie in Southwick. She has a grown daughter who has also taken on a love for animals and has a granddog, Carlisle. Valerie enjoys boating, cooking, watching birds, decorating and spending time with her family and Maddie. Valerie treats every pet as her own and gives our clients the utmost care and attention that makes her an asset to our hospital.

Kara Dziengelewski

Practice Manager/Veterinary Technician
Kara's Bio
Kara is a very talented Veterinary Technician that we were lucky to find in June 2017. She came to us from Montgomery Road Animal Hospital in Westfield, Ma where she had been for 13 years. She has an associate degree from Holyoke Community College in Veterinary Technology and Liberal Arts. Kara was born and raised in Southwick where she still resides with her boyfriend Dave. She is the proud owner of 40 sheep, a pig named Double Stuff, a goat Jill, Dominick the Donkey, 3 cats, 2 dogs, and her favorite (not that we have favorites} a lab named Klaira. When not at ELAH Kara can be found showing her sheep, snowmobiling or at the beach. She is also an entrepreneur and spends a lot of her “spare” time working in her Vintage Concession trailer-Sweet Surprises. (And she is always supplying the staff here with leftover sweets!} Karas hard work and dedication shows every day. She can always be counted on and has expertise in technician skills. With her teaching and leadership skills, she is now one of our Office Managers.

Janice DiPlacido

Client Service Representative
Janice's Bio
Years ago Janice was one of our full time receptionists. Three kids and lots of busy family time later, she finally agreed to come back! This was very exciting for us as Janice was always one to get problems solved and questions answered with a smile! She has a BA in English with a minor in Business from Western New England College. Over the years, Janice has fostered litters of puppies. She has two adorable dogs and two cats to round out her family. She resides in East Longmeadow with her husband John and children.

Lisa Biffinger

Client Service Representative
Lisa's Bio
Lisa has been with us since 2007 and previously worked at Angell Animal Medical Center WNE. As one of our receptionists, her bright smile and welcoming way are a comfort to all who visit. Whether it is an animal or human with a problem, Lisa is always there to help out! Lisa graduated from UMass Amherst with a BS in Animal Science. She lives in East Longmeadow with her husband Jarrad and daughter Caitlyn, as well as three dogs, three cats, two horses, bunnies and a slew of chickens. When Lisa is at home, she loves to spend time with her daughter and her horses.

Jenny Lentz

Client Service Representative
Jenny's Bio
Jenny became part of the ELAH family in September 2016 as a Client service representative. She studied biochemistry at UMASS Amherst and Boston and lived in Boston with her husband for a few years. With the arrival of her daughter, Leila, Jenny and family moved back to her hometown of East Longmeadow in April. Her family has grown with the addition of her son Logan Jenny has a borderline obsession with Golden Retrievers, is a huge Boston sports fan, and a lover of fine wine and food. We are thrilled to have Jenny added to our family here, not just for her energetic smile, but also for her ability to reach things in high places to compensate for some of our shorter staff members.

Carol Parker

Veterinary Assistant/Purchaser
Carol Parker
The best possible benefit of Carol’s 35 years at ELAH is her husband Jim. She was the technician, he was the client and the rest is history! Carol’s job here is multi-faceted. Among her responsibilities are purchasing drugs and inventory items needed to provide high-quality care for our patients. She is also Dr. Rothbart’s assistant on most days. Carol is especially kind and compassionate and continues to be a joy to all of us! Carol lives in East Longmeadow with her family, as well as her dog, cat, chickens, turtles, mice and any other critters that need a place to live. Carol enjoys hiking and horseback riding.

Carol Lucic

Veterinary Technician
Carol's Bio
Legend has it that Carol has been around our hospital since she was 12 years old. She would stop in with the hope of working here when she grew up. Well, this wish came true! Some thirty odd years later Carol is an integral part of the ELAH family. Her genuine love for animals is just one of the reasons we love her. Carol graduated from Holliston Junior College with a veterinary technician degree. She resides in Ellington with her husband Milan as well as her four dogs, cat, multiple rabbits, and chickens. Carol has two grown children, Milan and Taylor and a new Grandaughter Adaline. In her spare time, her favorite thing to do is hike with her dogs!

Rose Banas

Certified Veterinary Technician
Rose's Bio
Rose joined our East Longmeadow family two years ago. She is a graduate from HCC with an AS in Veterinary Science and a graduate from Becker College with a BS in Animal Science. She has been a technician for 12 years and loves what she does. Rose is married and enjoys dining out and Netflix with her husband, loves playing and watching basketball- Celtics is her favorite team! She has a guinea pig named Arthur and cares for her family dog Iris who is a Great Pyrenees mix. Rose has a great work ethic and love for animals. She has a drive for always learning new things and attending continuing education.

Toni Loglisci

Veterinary Technician
Toni's Bio
Toni joined our East Longmeadow family in 2018 as a Veterinary Technician. She has been a technician for 12 years and still loves what she does every day. Toni lives in Monson with her Husband and two children, two dogs and four cats. She enjoys spending time with her family, reading, cooking and working outside. Toni’s favorite part of being a technician is being able to establish a client and pet relationship and helping them on a daily basis with her skills and knowledge. She has been a wonderful addition to our team.

Chris Higgens

Kennel Attendant
Chris' Bio
Chris has been with our East Longmeadow family for 20 plus years where she has been a Veterinary Assistant and Kennel Attendant behind the scenes. She has a pet sitting business as her full-time job. She resides with her husband and daughter and several rescue dogs. She has a great passion for animals in need. She enjoys camping and spending time with her family.

Shane Robinson

Veterinary Technician
Shane's Bio
Shane is a Veterinary Technician with a passion for working with animals, patient care and interacting with each client during both the happy and sad times. Shane also has a degree in Human Services and enjoys working with people who may suffer from physical, mental and behavior issues. Shane is a great leader and listener with a unique combination of technical, managerial and business leadership. Shane is also Fear Free certified. He has worked with animals all of his life starting with working on a farm in his early teens to volunteering and working at veterinary hospitals, rescues and shelters. He has three daughters and two dogs at home which are rescues.He is a strong advocate for adopting rescue animals. Shane also loves to read and has a focus on continuous education learning potential.

Lisa Brown-Zajac

Veterinary Technician/Client Service Representative
Lisa's Bio
Lisa Ann has been working in the veterinary field since 1997. She joined the ELAH team in August 2019 after working for the same veterinarian for 22 years who has since retired. Lisa Ann has an Associate degree in Equine Business Management and an Associates in Veterinary Science.

She enjoys working both as a technician and a customer service representative where her customer service skills shine. When not at ELAH she enjoys spending time with her husband and teenage daughter. At home she has a rescue dog from Tennessee named Charlotte and a beautiful orange tabby kitty named Wilbur Jo. Lisa Ann also enjoys reading and helping her husband with his many bee hives.


Staff Resident
Gray's Bio
Gray made the hospital his home about 8 years ago after deciding that being an outdoor cat was not as exciting as his friends had told him it would be. Since then, he has become quite the ladies man and made himself incredibly useful as resident bug catcher, paperweight, back scratcher and file snatcher. He can usually be found napping in a quiet place, striking a pose on the desk, or tapping the staff with his mittens – just to remind them he is always up for some attention…and treats.
Because they aren’t just a pet… they’re family.


572 North Main Street East Longmeadow, MA Click here for directions.


Mon-Fri: 8:00am – 5:00pm Sat: 8:00am – 12:00pm Sun: Closed


Phone: 413-788-9657 Fax: 413-788-0776

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